WRVS Community Transport and Good Neighbours Falkirk

Recently Morag McRoberts who is the Service Manager for WRVS Community Transport and Good Neighbours Falkirk contacted Angus MacDonald MSP to tell him about this local service.

This is a charity which offers support to people over the age of 65 in the Falkirk area with the aim that they are able to remain living independently in their own homes and also to reduce their isolation.

The Community Transport service is where volunteer drivers, using their own cars, will provide transport for people who are unable to use public transport for one reason or another.  Help is available for those who are too infirm, by reason of age or illness, to use public transport, those for whom public transport is not available or those for who private transport is not available.  The journeys can be for:

· Shopping or other personal business

· Visiting relatives or friends who are either at home or in hospital

· Attending GP clinics, dentists, opticians, chiropodists and non NHS clinics

· To link up with public transport e.g. trains, buses etc

· Destinations outwith the Falkirk area

· Hospital In Patients

· Patients attending NHS consultant surgeries

There is a charge for the service of 45 pence per mile and this is paid directly to the volunteer driver from the service user.

The Good Neighbours service can be used for visiting and providing practical support at times of illness, bereavement or when another unexpected situation has caused a loss of confidence.  Examples of the types of support are as follows:

· Visiting – having a cup of tea and a chat

· Collecting prescriptions

· Collecting shopping

· Helping to write letters, complete forms etc

· Telephone befriending service – a volunteer would phone at an agreed time for a chat

Angus MacDonald commented:

“I was delighted to hear about this service from Morag and am pleased to be able to highlight it on my website.

“This is an invaluable service providing a link between elderly people and the essential services they need to use. Collecting a prescription could be a major problem for an elderly person with no-one else to turn to.

“For an elderly person, who is housebound or has difficulty getting out, life can be lonely and simply chatting to someone can make a big difference and gives them something to look forward to.

“The service motto is “We deliver practical support, through the power of volunteering, so older people can live the life they want”. This community service certainly lives up to that ideal and I would ask people who can, to consider volunteering themselves so more people can benefit from the service.

To contact the service call 01324 692024

Copyright © Angus MacDonald MSP 2017

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