First ever electricity industry three-digit number gets thumbs up from Angus MacDonald MSP

Falkirk East MSP, Angus MacDonald is backing the launch of a new number that aims to support members of the public if they experience a power cut.

Many people don’t know who to contact during a power cut and wrongly call the electricity supplier they pay their bill to. 105 has been set up to help people get through their local electricity network operator – the company responsible for the power network that delivers electricity to their door.

It is a free, easy-to-remember number that people can call to report or get information about a power cut in their area. It puts callers through to the people who will repair their local power network and restore their power.

Angus MacDonald is supporting the introduction of 105 as it means a faster and more efficient way to get the service needed at times where there is loss of power.

105 is available to electricity customers in England, Scotland and Wales. The number can be accessed from most landlines and mobile phones. It doesn’t matter who you choose to buy electricity from - anyone can call 105.

105 is jointly funded by electricity network operators - the companies that manage the cables, wires and substations that bring electricity into homes and businesses. Network operators can also be contacted directly by phone or via their website, and most network operators can be contacted through social media too.

The public can also call 105 if they spot damage to electricity power lines and substations that could put them, or someone else, in danger. If there’s a serious immediate risk, the emergency services should be called too.

Falkirk East MSP, Angus MacDonald commented, saying:

“I welcome the introduction of 105 and believe the service will be of great benefit to my constituents. Power cuts can leave people feeling confused about what to do. 105 will help to tackle this. We believe the number will be particularly important when there’s bad weather, as severe storms can cause disruption to the electricity supply into homes and businesses.”

Copyright © Angus MacDonald MSP 2017

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